Jim Doyle & Associates Prime Time Leadership Blog

A letter to sales managers

On February 19, 2018 / Uncategorized / Leave a comment

Dear Sales Manager,

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Customer service

On February 05, 2018 / Uncategorized / Leave a comment

I am a frequent flyer—almost 2 million miles on Delta, platinum status on American, even a bunch of flights each year on Southwest. And, I can tell you, with absolute certainty, that there’s a huge difference between the service of airlines. It's very significant between Delta and American.

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